Library Assistant​/Part-time​/Borrower Services Dept

Library Assistant/Part-time/Borrower Services Dept.

Part-time: 14-18 hours a week

The South Brunswick Public Library is home to a diverse, growing community that values all the services the Library provides. Our staff is dedicated to providing excellent customer service through innovative programming, community engagement and outreach. Our Library is nearing completion of a multimillion construction project to expand and repurpose our building.

Included in this new project is a new auditorium and meeting room, expanded Teen Rooms, small group study rooms, and an Innovation Lab. We are excited to bring new team members aboard as we build our next chapter at the South Brunswick Public Library.

SBPL is seeking a friendly, self-motivated and detail-oriented person to work in our Borrower Services Department at the main Library. The ideal candidate should be comfortable assisting customers at our main Borrower Services Desk as well as welcoming patrons into the new building while working at the new Reception and Returns Desk.

Hours will include every Saturday, 10 a.m.

-5 p.m. and 2-3 evening shifts, 5-9 p.m. Opportunities exist for extra hours in the Borrower Services Department as well as helping at major Library events.

Primary

Job Responsibilities:

• Check material in/out, renew items, issue new library cards and assist patrons both in person and over the phone.
• Promote library programs and material through customer interaction.
• Assist patrons on the floor to use self-checkout machines and troubleshoot machines when errors occur.
• Handle patron holds and inter-library loans.
• Assist with packaging material for delivery, weeding projects, and looking for lost items.
• Special projects as assigned.

Additional Responsibilities:

• Attend library-wide events on occasion to help assist programming staff.

Required Knowledge and Abilities:

• Speak, write and communicate effectively in English.
• Think independently and problem solve.
• Provide friendly, high quality service to library customers.
• Maintain effective working relationships with both the public and colleagues.
• Perform basic math functions, including working with the cash register to give change.
• Learn the library’s automated circulation system, policies, and procedures.
• Bend, reach and lift up to 25 lbs to perform the physical tasks at the Library, including but not limited to emptying bins, packaging books, handling donations. Must also be able to push a cart full of library material.
• Adapt to changing computer technology.
• Work a flexible schedule.

Qualifications:

• High school graduate minimum, some college preferred.
• Library background or related customer service strongly preferred.
• Basic computer literacy.
• Fluency in another language other than English a plus.
• Knowledge of bestsellers and popular adult and children’s authors a plus.
• Knowledge of Polaris a plus.
• Notary license or willingness to become a notary a plus.

Applications will be accepted until the job is filled.

“Good Faith” Salary, Range, or Rate of Pay