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Customer Experience Pro: Cross-Functional Support & Retention
Job in
Clifton, Passaic County, New Jersey, 07015, USA
Listed on 2026-08-16
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-16
Job specializations:
-
Customer Service/HelpDesk
CRM Systems & Management, Customer Service Rep
Job Description & How to Apply Below
Jobtailor is seeking a seasoned Customer Service Specialist in New Jersey to lead the response to inquiries and complaints, resolve pricing, billing, and shipping issues, and maintain accurate Salesforce records. The role emphasizes proactive service, cross-functional collaboration, and customer retention through strategic communication and issue resolution.
Ideal candidates have 3–5 years of related experience, strong multitasking, diplomacy, and advanced computer skills, with Salesforce CRM
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