Customer Service Representative - State Farm Agent Team Member

Future Opening:
Customer Service Representative
- State Farm Agent Team Member Position Overview

State Farm Insurance Agent located in Somerset, NJ is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Vipul Verma
- State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to identify and support local community events in our market.
• Maintain a strong work ethic with a total commitment to success each and every day.

• Salary plus commission/bonus
• Profit sharing
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

• Excellent communication skills – written, verbal and listening
• Self‑motivated
• Detail oriented
• Dedicated to customer service
• Experience in a variety of computer applications, particularly Windows
• Ability to work in a team environment
• Ability to multi‑task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.