Payment Operations Specialist

The Payment Operations Specialist accurately processes outgoing wires ensuring information is properly entered into the system in accordance with the customer's directive. Verify information received on incoming wires ensuring the proper account is credited with the proceeds.

• Process wire transfers in accordance with the department's policies and procedures.
• Upon identification of any potential AML issues, immediately notify the AML/BSA Department for further instructions.
• Provide excellent customer service by the timely completion/accuracy in processing wires.
• Execute daily supplementary funding to the clearing house and resolve any cash liquidity discrepancies.
• Assist in the completion of the Department's End of Day General Ledger proofs for CHIPS, SWIFT, and Fed.
• Maintain proper documentation, track, and follow all provided processes and protocols precisely and timely to remain within Regulatory Compliance guidelines.
• Communicate with branches and other internal departments properly addressing any wire concerns/issues.
• Resolve all foreign exchange and USD wire transaction investigations such as trade discrepancies, non-receipt of funds, and trade confirmations.

• Knowledge of Microsoft Office products (including Outlook, Excel & Word).
• Knowledge in the Payment Operations working environment and manage business results in alignment with strategic objectives
• Make sound decisions that incorporate the needs of the customer and the Bank.
• Strong verbal and written communication skills.
• Ability to prioritize tasks.
• Ability to work independently.
• Ability to interpret a variety of instructions furnished in written or oral form.
• Excellent interpersonal skills. Strong telephone and communication skills required.

• High School Diploma or GED equivalent. Minimum of 2 years of banking or financial experience.

• Knowledge of Wire Transfers.