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Desktop Support Specialist
Job in
Clifton, Passaic County, New Jersey, 07015, USA
Listed on 2026-06-28
Listing for:
Themesoft Inc.
Seasonal/Temporary
position Listed on 2026-06-28
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Location:
Princeton, NJ or New York, NY or San Francisco, CA or Wilmington, DE - onsite
Duration:
Contract
- Strong Windows desktop and endpoint support expertise
- Multi-monitor and high-performance workstation setup
- Basic infrastructure knowledge:
Active Directory, VPN, Networking, Citrix/VDI
- Provide dedicated on-site desktop support for front-office users including portfolio managers, traders, research analysts, and sales teams.
- Deliver desk-side support during market hours, ensuring minimal disruption to portfolio decisions and trade execution.
- Support time-critical incidents aligned to market cycles.
- Take end-to-end ownership of issues, ensuring rapid resolution in high-pressure, revenue-impacting situations.
- Coordinate with cross functional IT teams for priority issue resolution.
- Support for back-office users and new joiner onboarding process.
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