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IT Service Desk Specialist: End-User Support
Job in
Clifton, Passaic County, New Jersey, 07015, USA
Listed on 2026-07-25
Listing for:
Floor & Decor
Full Time
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Floor & Decor is seeking an IT Service Delivery Store Support professional to assist end users across stores, distribution centers, and corporate offices. You will triage and resolve incidents in Service Now and ensure timely resolution to minimize downtime.
You will handle store tickets by phone, email, or in person, provide first-level technical support, and escalate complex issues to the right teams while communicating clearly with non-technical users.
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