Manager, Health and Wellness Center Site II

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Manager, Health and Wellness Center Site II serves as the senior operational leader for one or more large, complex Health & Wellness Centers or multiple Health & Wellness Center locations and is accountable for the overall operational, financial, and strategic performance of assigned sites. The Manager provides executive operational leadership across multiple specialties, physician practices, ancillary services, and business units to ensure the delivery of exceptional, patient-centered ambulatory care while advancing Hackensack Meridian Health's strategic objectives.

The Manager is responsible for complex ambulatory operations by providing leadership in operational excellence, financial stewardship, patient access, physician engagement, quality, regulatory compliance, workforce development, and patient experience. This position partners closely with physicians, executive leadership, hospital leadership, and leaders for all support departments to develop and implement operational strategies that improve efficiency, strengthen financial performance, expand market growth, optimize provider productivity, and enhance patient outcomes.

As the senior operational representative for assigned Health & Wellness Centers and is accountable for achieving organizational performance metrics related to financial performance, operational excellence, quality, patient access, patient satisfaction, physician engagement, workforce engagement, and strategic growth. The position fosters a culture of accountability, collaboration, innovation, continuous improvement, and High Reliability Organization principles while supporting the Health & Wellness Centers as the front door to the Hackensack Meridian Health network.

A day in the life of a Manager, Health and Wellness Center Site II at Hackensack Meridian Health includes:

• Provides operational leadership for one or more Health & Wellness Centers or a large, highly complex integrated ambulatory care center, ensuring exceptional patient care, operational excellence, financial performance, and alignment with organizational priorities.
• Responsible for the operational and performance of multiple physician practices and ambulatory support services, within the site/s and other ancillary services, ensuring coordinated, efficient, patient-centered care delivery
• Assists in developing and implementing strategic business and operational plans that support ambulatory growth, physician enterprise initiatives, patient access, market expansion, operational efficiency, and long-term organizational sustainability.
• Partners with all leadership to identify, evaluate, and implement new programs, service line expansion, capital projects, organizational redesign, and strategic initiatives that strengthen the Health & Wellness Center network.
• Assists in the development, administration, and performance of annual operating and capital budgets while maintaining accountability for financial performance, labor management, productivity, revenue optimization, expense management, and responsible stewardship of organizational resources.
• Analyzes and provides feedback regarding the financial statements, operating margins, provider productivity, revenue cycle performance, labor utilization, operational metrics, and budget variances to develop strategic action plans that improve financial performance and operational effectiveness.
• Participates and collaborates with leaders to define the financial development and executive leadership in long-range financial planning, annual budget development, assists by providing information to forecast, capital planning, and resource allocation to support organizational growth and strategic objectives.
• Builds strong partnerships with physicians, advanced practice providers, and clinical leadership to improve operational performance, provider productivity, patient access, physician engagement, quality outcomes, and patient satisfaction while supporting physician…