Strategic Account Executive - East

Job Description

Sprinklr is an AI‑native platform for Unified Customer Experience Management, empowering enterprise brands to unify their customer interactions across all touchpoints.

• Identify, negotiate and close large enterprise SaaS deals in a defined territory.
• Partner with senior executives (CMO, CTO, COO, CIO, VP/SVP) of Fortune 50 companies to co‑create solutions that enable them to win.
• Provide outstanding customer obsession by listening, understanding client needs and delivering results that exceed expectations.
• Build and maintain relationships with multiple stakeholders, influence decision makers and drive positive outcomes.
• Generate new sales leads and business opportunities through networking and referral initiatives.
• Continuously deepen knowledge of the CXM industry, market trends and competitors to maintain a sales edge.
• Seek and incorporate feedback from leaders, peers and clients to improve performance.

• Top 10% performer in your current organization or a similar sales environment.
• 6+ years of sales experience, with at least 4 years selling enterprise software solutions and closing complex, wide‑ranging SaaS deals.
• Demonstrated ability to build relationships and develop new business opportunities for enterprise customers.
• Strong communication and influence skills; able to engage senior decision makers and multi‑layered teams.
• Excellent work ethic, curiosity, resilience and coachability.
• Deep understanding of the evolving role of social media and customer experience in large organizations.

Compensation Range: $134,000 – $223,000 base salary (depending on experience, location, and qualifications). Additional opportunities include discretionary bonus, commission, and equity plans.

In addition to competitive salary, Sprinklr offers a comprehensive benefits package to employees and their families, including voluntary health coverage, paid time off, 401(k) with 100% company match, life and disability insurance, and other wellness programs.

Sprinklr is proud to be an equal‑opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability, veteran status, or any other characteristic protected by law. Reasonable accommodations are available upon request.