Security Officer Lobby Services Coordinator

Allied Universal -  - Responsibilities:
Provide customer service to visitors, patients, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate for a healthcare location;
Monitor front desk activity, verify identification and visitor access as required, and help to deter unauthorized entry through attentive presence and clear communication;
Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and document security-related events in accordance with site protocols;
Answer questions, provide directions, and support sign-in and/or badging processes while maintaining awareness of facility rules, privacy expectations, and access procedures;
Communicate with Allied Universal leadership, site contacts, and/or first responders when needed regarding security-related concerns, unusual activity, or requests for assistance