PageWide Web Press Installation & Integration Specialist

Page Wide Web Press Installation & Integration Specialist Description
- Position Summary

The Page Wide Web Press Installation & Integration Specialist is responsible for providing advanced technical support and leadership for the installation, upgrade, commissioning, and integration of HP Page Wide Web Press systems. Working closely with customers, HP Installation Managers, field service teams, and technical partners, this role ensures successful project execution, operational readiness, and customer satisfaction. The successful candidate applies extensive technical expertise, sound judgment, and problem‑solving skills to independently complete complex assignments and resolve challenging system, mechanical, electrical, and software issues.

This position requires the ability to work with minimal supervision, often in environments where established procedures may not exist, while consistently delivering high‑quality results that support customer success and business growth.

• Customer Support & Project Execution Provide expert technical support for HP Page Wide Web Press installations, upgrades, integrations, and startup activities. Partner with customers, HP Installation Managers, and technical partners to ensure successful project delivery and customer satisfaction. Assess customer requirements and proactively address operational and technical challenges. Respond to customer needs promptly and professionally, ensuring issues are resolved effectively and efficiently.
  
  Support account growth and retention through successful execution of installation and integration projects.
• Technical Leadership & Troubleshooting Install, configure, calibrate, troubleshoot, validate, and optimize press equipment and related subsystems. Perform diagnostics and root‑cause analysis on mechanical, electrical, software, and system interface issues. Execute system testing and validation activities to identify, isolate, and resolve component‑level and system‑level problems. Interpret technical drawings, electrical schematics, system documentation, and engineering specifications. Work independently to resolve common system issues and collaborate with subject matter experts to address complex technical challenges.
  
  Monitor operational performance and implement corrective action plans when necessary.
• Installation & Commissioning Install and align equipment, electrical enclosures, panels, guards, mounting hardware, and associated components within established project timelines. Position machine subsystems accurately according to engineering drawings and connect subsystem wiring and interfaces. Validate equipment functionality and ensure systems meet operational and performance specifications prior to customer handoff. Support integration activities involving press hardware, software, and customer production environments.
• Coaching & Continuous Improvement Mentor and coach new technicians on installation processes, technical procedures, and best practices. Share technical expertise and support knowledge transfer across the organization. Recommend process improvements and innovative solutions to enhance installation efficiency, quality, and customer experience. Contribute to a culture of safety, accountability, teamwork, and operational excellence.

Education & Experience Associate Degree, Technical Diploma, Vocational Certification, or equivalent education in a technical discipline with 6+ years of related experience, or Bachelor's Degree in a related technical field with 4–6 years of relevant experience.

Experience supporting and servicing complex industrial equipment within customer production environments.

Experience with installation, commissioning, and support of HP products or comparable industrial systems.

Strong mechanical and electrical troubleshooting skills. Experience installing and commissioning industrial equipment and associated support systems. Ability to set up, calibrate, troubleshoot, and validate equipment using schematics, drawings, and technical documentation. Experience identifying and correcting system issues through testing and diagnostic…