Warehouse Operations Manager

Temu is seeking a highly motivated and experienced Warehouse Operations Manager to join our team. As a rapidly growing company, we are looking for talented individuals committed to helping us achieve our goals. In this role, you will have the opportunity to work with a team of driven individuals dedicated to making a difference in the industry.

• On-Site Quality & Compliance Auditing:
  Act as the company representative stationed at partner warehouses to monitor daily operations, verify SOP compliance (including pickup rates, labeling, and cargo consistency), and report potential risks.
• Workforce Efficiency Optimization:
  Evaluate on-site staffing levels and productivity through data and observation, proposing optimized scheduling and labor allocation to eliminate inefficiencies.
• Incident Response & Resolution:
  Rapidly handle operational anomalies (e.g., warehouse congestion, lost cargo) by investigating root causes on-site and coordinating immediate corrective actions to minimize disruptions.
• Process Improvement:
  Track operational loopholes to deliver high-quality inspection reports, collaborating with partners to drive improvements.

• Minimum 2–3 years of experience in warehouse management or a similar role, with a successful track record in business/operations management; familiarity with USPS/Fed Ex/UPS last-mile carrier requirements is a plus.
• Ability to work independently, ensure compliance, and maintain quality standards without direct supervision.
• Excellent organizational skills, attention to detail, and a results-driven mindset; able to perform under pressure and meet tight deadlines.
• Proactive in identifying and resolving operational issues; strong problem-solving and on-site decision-making abilities.
• Excellent communication skills in both English and Mandarin, with the ability to collaborate effectively across diverse teams.
• Ability to adapt to business needs, including flexible travel or on-site assignments; data-sensitive and committed to accuracy.