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Strategic EdTech Customer Success Consultant
Job in
Clinton Township, Macomb County, Michigan, 48035, USA
Listed on 2026-08-18
Listing for:
Cengage Group
Full Time
position Listed on 2026-08-18
Job specializations:
-
Business
Customer Success Management -
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Cengage Group is hiring a Customer Success Consultant to serve as a strategic partner and trusted advisor for customers in the United States. You will drive adoption of Cengage technology, ensure value realization, and manage renewal activities with a focus on growth and customer outcomes.
The role supports travel up to 20-30% and requires strong communication, analytics, and the ability to translate data into actions that improve product usage and satisfaction.
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