BDC Internet Consultant

Are you a recent graduate eager to kickstart your career in a dynamic environment? Join Fox Subaru Macomb as a Full Time Internet Consultant, where your innovative ideas will thrive! Located right in the heart of Macomb, Michigan, this onsite role allows you to engage with customers directly, honing your problem-solving skills in a fast-paced, customer-focused atmosphere. With a competitive pay rate of $15.00 to $16.00 per hour, plus the potential for monthly bonuses, your hard work will be recognized and rewarded.

Experience the excitement of a fun and energetic team, where every day is an opportunity to learn and grow.

You will be provided great benefits such as

• Medical
• Dental
• Vision
• 401(k)
• Life Insurance
• Health Savings Account
• Flexible Spending Account
• Paid Time Off
• Employee Discounts

As a Full Time Internet Consultant at Fox Subaru Macomb, you'll be the vital link between our dealership and potential customers. Your role will involve responding to incoming internet inquiries and online chats, ensuring every question is met with prompt and informative responses. You'll engage in continuous follow-up via phone and email throughout the customer buying cycle, setting appointments and efficiently assigning them to the appropriate sales staff.

Keeping a daily log of these appointments and maintaining clear communication with management will be key to your success.

You'll utilize our dealership database for all customer interactions, tracking, and notes while sharing general updates about our current inventory and specials. Your proactive approach will ensure that customers receive outstanding service at every step of their journey, making this an exciting opportunity to showcase your skills in a collaborative and energetic environment.

To thrive as a Full Time Internet Consultant at Fox Subaru Macomb, several key skills are essential. First and foremost, exceptional communication skills are vital, as you'll be the first point of contact for customers seeking information about our vehicles and services. Strong organizational abilities will help you manage multiple inquiries, track appointments, and maintain a daily log effectively.

A customer-centric attitude is crucial, as understanding and addressing the unique needs of each customer will drive satisfaction and loyalty. Additionally, a problem-solving mindset will enable you to navigate challenges and provide tailored solutions. Empathy is equally important; connecting with customers on a personal level creates trust and rapport.

Finally, being detail-oriented will ensure accurate documentation and follow-up, making you an invaluable asset to our forward-thinking team!

The vision of Fox Motors is working together moving people throughout life and our primary focus as a Fox Family is finding ways to give back to our employees, community, and customers as a team. We have a passion to see our team develop and grow with Fox University that provides development programs for sales, technicians, and management.