Assistant Bank Manager

Overview

Are you an experienced banking professional ready to take the next step in your career? Join a team that values your experience, celebrates individuality, and supports your professional growth.

At Independent Bank
, we foster a culture built on collaboration, integrity, and innovation. We believe in the power of unique perspectives and experiences—and that the best ideas come from teams that reflect the communities we serve. Guided by a strong mission and shared values, we’re committed to helping people achieve financial independence with confidence and clarity.

As an Assistant Bank Manager
, you’ll play a key role in supporting the daily operations of a full-service branch. You’ll assist in leading branch staff, ensuring exceptional client service, and driving operational excellence. You’ll also support sales activities and play a hands-on role in developing team members. In the absence of the Bank Manager, you’ll oversee branch operations and ensure continuity of service.

• Responsible for the daily operations of the branch including support of branch administration related policies, procedures and audits, staffing (scheduling and coaching), client escalation issues.
• Share responsibility with the Branch Manager for development of branch staff; including training, coaching, evaluation of performance, and disciplinary actions.
• Provide new product and service training to clients and staff; assist clients with other services including account migration from other banks, account maintenance, and loan support.
• Assist clients with other services including account migration from other banks, account maintenance, and loan support.
• Serve as primary back-up for teller line operations.
• Serve as point-of-contact for branch personnel and customers who have operational questions including override authorities.
• Support branch growth initiatives including promoting Independent Bank.
• Participate in special projects relating to product conversions and new product development.
• Assist with complex transactions including providing overrides and functions requiring additional authorization levels.
• Perform other duties as assigned.

• High School Diploma
• 3+ years of banking experience preferred
• 1+ year of direct or indirect leadership experience
• Adherence to all applicable regulatory compliance and personnel policies, including Bank Secrecy Act (BSA), Confidentiality, Information Security, and Ethical Standards; completes all online compliance and regulatory courses
• Excellent interpersonal, presentation, and communication skills
• In-depth knowledge of Independent Bank products and services to continually provide excellent client service, including introducing additional Bank products by referral to appropriate department or staff when possible
• Ability to demonstrate and train clients and prospects on deposit products in their place of business
• Represent the Bank to the community through good customer relations
• Available to travel throughout the region/state to work at other branches or attend meetings

Required

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.