Front Desk Guest Experience Specialist
Job in
Clinton Township, Macomb County, Michigan, 48036, USA
Listed on 2026-08-21
Listing for:
Grand Traverse Resort
Full Time
position Listed on 2026-08-21
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk, Front Desk/Receptionist, Hospitality & Tourism
Job Description & How to Apply Below
Grand Traverse Resort and Spa is seeking a Front Desk Agent to warmly welcome guests, manage check-in/check-out, and promote the resort’s activities. The role requires strong communication, computer skills, and a positive, energetic approach in a busy hotel environment.
Responsibilities include answering calls, coordinating messages, maintaining front desk standards, and handling emergencies per policy. Prior hospitality experience and LMS familiarity are a plus, with onsite duties in Acme,
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