Business Development Officer - Business Banking

Position Title Business Development Officer - Business Banking-3

Location Clinton Township, MI

Job Summary The Business Development Officer is a key revenue-generating role within Flagstar's Business Banking division, responsible for the acquisition of new client relationships within the $10M–$50M annual revenue segment. This role operates within a collaborative pod structure alongside a Relationship Manager (RM) and Business Banking Specialist (BBS), ensuring a seamless client experience from prospecting through onboarding and long-term servicing.

The BDO serves as the front line of growth for the bank—identifying, qualifying, and converting new business opportunities while representing Flagstar's brand and capabilities in the marketplace.

Job Responsibilities:

JOB RESPONSIBILITIES New Client Acquisition & Prospecting Proactively identify, source, and pursue new business banking relationships within the $10M–$50M revenue segment

Develop and execute a disciplined prospecting strategy leveraging market intelligence, referral networks, and centers of influence (COIs)
Build and maintain a robust pipeline of qualified opportunities through consistent outreach, networking, and community engagement

Represent Flagstar Bank at industry conferences, networking events, and professional associations to build brand awareness and generate leads

Sales Execution & Pipeline Management Manage the full business development lifecycle from initial contact through proposal delivery and commitment

Prepare and deliver compelling presentations and proposals tailored to prospect needs

Negotiate terms on straightforward credit requests and coordinate with the Relationship Manager on more complex structures

Maintain accurate and timely pipeline reporting within the CRM platform, including activity tracking, forecasting, and conversion metrics

Credit & Financial Solutions Originate and structure smaller, straightforward credit requests (e.g., lines of credit, term loans, owner-occupied real estate) within established parameters

Analyze prospect financial statements and assess credit fit to determine alignment with Flagstar's risk appetite

Partner with the Relationship Manager to transition complex credit structures and ensure seamless handoff

Position the full suite of Flagstar products including deposits, treasury management, payments, and merchant services

Collaboration & Pod Partnership Operate as an integral member of the Business Banking pod (BDO + RM + BBS), ensuring coordinated client coverage and communication

Facilitate warm handoffs of newly acquired clients to the Relationship Manager and Business Banking Specialist for onboarding and ongoing servicing

Collaborate with internal product partners including Treasury Management, Payments, Wealth Management, and Commercial Real Estate to deliver comprehensive solutions

Share market intelligence and competitive insights with the pod and broader Business Banking leadership

Market Intelligence & Strategy Monitor market trends, competitor activity, and industry developments within assigned markets

Identify high-value growth opportunities and recommend strategic pursuit decisions to leadership

Contribute to the development of go-to-market strategies and segment-specific campaigns

Provide regular market feedback to inform product development and pricing decisions

Risk Management & Compliance Adhere to all bank policies, procedures, and regulatory requirements in the execution of business development activities

Demonstrate sound judgment in assessing and mitigating risk across all client interactions

Ensure all prospect and client interactions are documented in accordance with compliance standards

Support the bank's Enterprise Risk Management framework through proactive identification…