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System Technician-FTTH

Job in Clinton Township, Macomb County, Michigan, 48036, USA
Listing for: WOW!
Full Time position
Listed on 2026-08-31
Job specializations:
  • Trades / Skilled Labor
    Field/Service Technician, Maintenance Technician / Mechanic
Salary/Wage Range or Industry Benchmark: 52000 - 78000 USD Yearly USD 52000.00 78000.00 YEAR
Job Description & How to Apply Below
Summary:

Maintain and repair all aspects of the Fiber to the Home (FTTH) network from the Hubsite and/or OTN cabinet to the passive network devices including any and all PON nodes and their associated power supplies; assists with training and development of other System Technician-FTTH technicians; occasionally and with direction provides day-to-day engineering and operations support to the department.

Duties and Responsibilities:

Essential duties and responsibilities include but are not limited to those listed below:

Assessment, maintenance and repairs for hubsite/OTN cabinet, outside FTTH distribution plant, and general plant components

Maintain hubsite/OTN hardware and powering needs and maintenance

Test FTTH, PON, and HFC plant and components using:
Signal Level Meter (SLM), Volt-Ohm-Meter (VOM), OTDR, optical power meter, spectrum analyzer and compare findings with documentation

Perform basic DC wiring from equipment to Telect panels

Troubleshoot/repair problems with light, RF, AC, and DC portion of forward and reverse plant for transmission levels, signal losses and other interference

Perform routine remote OLT setup and balancing, alignment and adjustment of passive components and equipment used to process signals from the OLT to any subscriber port and/or subscriber ONTPerform basic underground and aerial construction duties associated with PON (DWDM) operations such as replacement of defective/damaged optical splitters and subscriber ports

Maintains, repairs and replaces optical components of the remote OLTPerform routine business subscriber connection duties such as running/hanging fiber drop and utilize handheld splicer to complete connections

Performs and/or assists with emergency fiber restoration.

Performs analysis of system performance reports and subsequent preventive and remedial activities

Understand/apply FCC and NESC technical standards, including performing FCC required testing

Identify and report all incidents of noncompliance (FCC, NESC, OSHA and WOW! standards)
Perform networking related troubleshooting including SQC test, trace route and speed test Perform Power Supply installation, maintenance and repair and have a basic understanding of our Continuity PS status monitoring system

Perform Field Ops-Engineering walkouts

Maintain excellent attendance and appearance

Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Possess a firm understanding or fiber network for troubleshooting and fault resolution assistance

Able to present technical information to a non-technical audience

Able to work independently

Able to use assigned test equipment including but not limited to Signal Level Meter (SLM), Volt Ohm Meter (VOM), OTDR and optical power meter, and other various optical T&T equipment

Ability to safely assist and/or perform pole transfers within company and NEC guidelines

Ability to raise, lower, re-tension, delash and relash existing plant

Able to prioritize and organize assignments and responsibilities

Able to accurately maintain records, logs, reports, work orders, etcAble to work flexible hours as required including evenings, weekends and on-call shifts

Must have a valid (state) driver’s license and maintain driving record that meets the Company’s insurance carrier’s requirements

Education

Position requires a high school diploma or equivalent

Experience/Skills Needed:3
-5 years of System Maintenance experience (or equivalent in training and experience) and/or related associate's degree is preferred

Industry standard fiber certifications a plus Computer

Skills:

MS Suite, Internet software, E-mail, basic understanding of Google Suite Physical Demands/

Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with…
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