Field Service Engineer

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Full Time Howell, MI, US

4 days ago Requisition

Salary Range: $25.00 To $30.00 Annually

Location: Howell, MI
Travel: Up to 75% (Domestic & International)
Job Type: Full-Time

MS Ultrasonic Technology is seeking a highly skilled and customer-focused Service Technician to support the installation, maintenance, troubleshooting, and repair of advanced ultrasonic welding and punching equipment. This is an exciting opportunity for a hands‑on professional who enjoys solving complex technical challenges, traveling to customer sites, and working with cutting‑edge manufacturing technology.

If you thrive in a fast‑paced environment and have a strong background in mechanical assembly, electrical systems, and machine troubleshooting, we'd love to hear from you.

As a Service Technician, you will play a critical role in ensuring our customers receive exceptional technical support and service.

Responsibilities include:

• Travel to customer facilities to perform equipment installations, startups, repairs, and maintenance.
• Diagnose and resolve mechanical, electrical, and pneumatic equipment issues.
• Build strong relationships with customers, distributors, and sales representatives.
• Deliver outstanding customer service while serving as a trusted technical resource.

• Perform mechanical and electrical assembly of ultrasonic welding and punching systems.
• Assemble, align, fit, and test machine components and assemblies.
• Build and wire electrical control panels.
• Complete electrical wiring according to schematics and engineering drawings.
• Install and connect Allen-Bradley, Siemens, and other control systems.
• Perform pneumatic plumbing and machine adjustments.
• Conduct welding feasibility studies and testing.

• Troubleshoot electrical, mechanical, and pneumatic systems.
• Repair, calibrate, and rework assemblies to meet operational specifications.
• Inspect equipment and components for quality and conformance.
• Verify dimensions and tolerances using precision measuring instruments.
• Document test results, repairs, and service activities.

• Assist with processing orders, inventory tracking, invoices, and service-related documentation.
• Monitor service projects to ensure customer expectations and deadlines are met.

• Mechatronics Technician Journeyman Card or comparable technical certification.
• 2-5 years of machine building experience in automotive or similar industrial environments.
• 2-5 years of experience wiring, installing, and troubleshooting industrial machinery.
• Strong knowledge of electrical, mechanical, and pneumatic systems.
• Ability to read and interpret blueprints, wiring diagrams, and technical drawings.
• Experience safely operating machining equipment such as mills, lathes, saws, and welders.
• Excellent communication and customer service skills.
• Strong organizational, multitasking, and problem‑solving abilities.
• Ability to work independently and collaboratively in demanding environments.

• Additional technical certifications in automation, controls, electrical systems, or related fields.
• Experience with Allen-Bradley and Siemens controls.
• Field service experience supporting industrial manufacturing equipment.

This role includes approximately 75%
travel (25% local, 50% overnight), offering the opportunity to work with customers throughout North America and internationally, including:

• Canada
• Mexico
• Germany (occasionally)

If you enjoy travel and solving technical…