Robotics Field Service Engineer

Why Join Mission?

At Mission Design & Automation, we build custom automation systems that solve real manufacturing challenges. Every project is different, every solution is engineered from the ground up, and every team member has a direct impact on the final result.

At Mission, you'll find:

• Challenging, custom automation projects—no repetitive production work.
• The opportunity to solve complex technical challenges and make a direct impact on customer success.
• A collaborative team where knowledge sharing and mentorship are part of the culture.
• Meaningful work that solves complex manufacturing challenges.
• Opportunities to grow professionally while working alongside talented engineers, designers, and builders.
• The satisfaction of seeing your work improve and optimize equipment that customers rely on every day.

We're looking for a Robotics Field Service Engineer who wants to make an impact.

In this role, you'll install, commission, troubleshoot, repair, and optimize robotic automation systems at customer facilities throughout West Michigan. You'll receive one-on-one technical training in robotics, programming, maintenance, and troubleshooting while gaining hands-on experience with a wide variety of manufacturing processes and automation technologies.

If you enjoy diagnosing problems, working directly with customers, traveling to different manufacturing environments, and taking ownership of technical solutions, we’d like to meet you.

Full-time hourly position onsite in Holland, MI. This position requires 50-60% local, non-overnight travel and up to 25% overnight travel. Shop hours are 7am-4pm.

Pay: $30-$45 hourly, based on experience.

We also offer:

• Competitive health, dental, and vision insurance
• 401(k) retirement plan with company matching contributions
• Paid time off (PTO) and paid company holidays
• Overtime pay for eligible positions (time and a half over 40 hours)
• Professional development and career advancement opportunities
• Company-sponsored lunches, events, and team activities
• Access to employee resources and exclusive partner discounts
• Premium pay for traveling
• Profit-sharing bonuses
• Opportunity to participate in certified robotics training programs

As a Robotics Field Service Engineer at Mission Design & Automation, you will:

• Install, upgrade, troubleshoot and/or repair industrial automation systems at customer facilities
• Diagnose and repair a wide variety of industrial robots and peripheral equipment using systematic troubleshooting methods
• Provide remote technical support by phone or other communication platforms, assisting customers with troubleshooting, diagnostics, and issue resolution
• Perform preventive maintenance, equipment inspections, and system audits to maximize equipment reliability
• Analyze robot performance, cycle times, and process efficiency, implementing improvements where appropriate to optimize system performance
• Perform mechanical and electrical repairs on industrial robots, with a primary focus on FANUC robotic systems
• Collaborate with Engineering, Build, and Controls teams during equipment installation at customer sites
• Support equipment upgrades, retrofits, modifications, and system enhancements for existing customer automation systems
• Provide on-site operator, maintenance, and programming training to customers to ensure safe and effective equipment operation
• Have the opportunity to participate in certified robotics training programs
• Maintain a safe work environment by following company policies, customer safety requirements, and all applicable industry standards
• Accurately document service activities, including troubleshooting findings, repairs performed, parts used, recommendations, and time and expense reports, submitting all…