Sr. Dispatcher

Position Summary This position's daily responsibilities include managing drivers, oversee customer deliveries along with tracking equipment.

Essential Functions Assess customer needs and timing of deliveries

Manage daily delivery schedule for drivers

Lead and mentor dispatching staff

Plan deliveries to inventory-managed retail gas outlets

Communicate with shippers and 3PL'sProvide frontline customer service for existing accounts

Answer all incoming phone calls promptly and courteously

Monitor e-mail for incoming orders, customer request and communication between team members

Monitor web portals and input necessary information

Using TMW Dispatch system

Daily tracking of all chemical trailers

Divide dispatch responsibilities with other team members

Work in a fast-paced environment

Qualifications

High school diploma or equivalent;
Bachelor Degree preferred

Minimum 3 years of dispatching experience

Excellent conflict resolution and skills

Effective oral, written and interpersonal communication skills

Knowledge and ability to use Word and Excel

Note:

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:
1. Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
2. Provide constructive guidance to other employees and representatives of third parties.
3. Contribute to providing the highest quality of products and services to customers.#LI-ONSITE#LI-JQ1#NDMP