Funeral Services Assistant

The Funeral Services Assistant provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation services, answering phones courteously, and assisting with funeral, memorial and other services or ceremonies as requested by funeral home clients and management.

• Prepares for services, including delivering and setting up floral arrangements, chairs, caskets, urns, photos, and other personal keepsakes or mementos of client families; ensures proper care and storage of these items.
• Prepares documents related to services, cremations, and maintenance as directed by management.
• Assists with respectful preparation of remains of deceased, including dressing, lifting, and operation of crematory as permitted by law and company regulations.
• Performs office duties such as answering phones, operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter, and stereo/video system.
• Runs errands such as floral delivery, picking up supplies and documents.
• Serves as an usher, may park cars, and perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families.
• Ensures refreshments are available (where allowed by law).
• Assists with visitations, memorial and funeral services, which may include visitation and chapel setup, dressing and casketing remains, delivering family items and flowers.
• Greets and receives client families and/or other persons entering the office for information and assistance.
• Accommodates the needs of the family during a service and/or visitation.
• May wash and clean funeral home vehicles and other client vehicles as required from time to time.

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required.
• Valid state driver’s license with an acceptable driving record required.

• High level of compassion and integrity.
• Clear and concise verbal and written communication skills.
• Professional behaviors and team player.

US-CT - Clinton

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will provide appropriate accessibility options to all applicants with disabilities.