Retail Associate

About the Position

$17.50 per hour

Hiring 18+ years old

Flexible work schedules with opportunities for advancement.

Wellness time off to support your health and wellness journey.

Employee Discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear.

Employee Assistance Programs (EAP) provide access to free mental health services, financial services, discounts on fitness programs, and more.

Fun, engaging, energetic team focused on helping you grow.

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye‑catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of Connecting Active People with Their Passions.

As a Retail Associate, you serve as a brand ambassador and ensure exceptional in‑store experiences through positive customer interaction. Within this role, you will employ your natural problem‑solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies values to enhance customer service and teamwork.

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits and availability; engage with consumers to understand their needs and preferences—e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.
• Maintain store standards for visual merchandising, cleanliness and safety; retrieve merchandise from the sales floor, stock room or other inventory locations.
• Perform all required cash register transactions—e.g., sales, returns, exchanges, connecting consumer to loyalty program—efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing and processing incoming and outgoing product flow in the store accurately and efficiently.

• No specific education required (High School Diploma or GED preferred)
• 2 years of experience in a position or specialization
• Skill operating Inventory and Point of Sales (POS) systems and various other retail software tools
• 16 years of age or older

• Frequently in an active environment—requires the ability to constantly move about—physical or strenuous (frequently adjusting or moving items weighing up to 40 lbs.) and may use specialized equipment or be exposed to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location‑specific business trends or forecasts. All local, state and federal laws are adhered to when evaluating your availability.

Columbia Sportswear Company is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities.

If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.