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Member Experience Specialist

Job in Clinton, Clinton County, Iowa, 52734, USA
Listing for: 1ST Gateway Credit Union
Full Time position
Listed on 2026-07-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

1ST Gateway Credit Union is seeking a Member Service Representative (MSR) to deliver courteous, accurate financial services and guidance to members in Clinton, IA. The role emphasizes processing transactions, opening accounts, and promoting products aligned with member needs.

The MSR will act as a frontline ambassador, providing information, resolving issues, and supporting daily office tasks to ensure excellent member experience and financial well-being.

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