Public Service Officer Job Clinton area,Iowa USA,Government

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Qualifications

Special Requirements

Knowledge of department regulations, policies and procedures, City ordinances, State statutes and federal laws, or the ability to rapidly acquire such knowledge.

Knowledge of modern practices, procedures and equipment, including computers and word processing, spreadsheet and database software.

Skill in the operation of office and telecommunications equipment and machines including; a personal computer, mobile computer terminal, and phone system.

Skill in preparing and maintaining complete and accurate reports.

Ability to analyze problems and determine proper solutions or make appropriate recommendations.

Ability to establish and maintain effective and professional relationships with colleagues, supervisors, and the public.

Ability to communicate effectively, both orally and in writing.

Ability to maintain confidentiality of records and police department information.

Ability to tolerate physical extremes from being seated and at rest to physical exertion in short periods of time.

Ability to perform tasks with intense concentration for extended periods of time while remaining calm.

Ability to work in a structured command environment, working as a member of a team or as an individual.

Ability to work well and for sustained periods of time in extreme temperature and weather conditions.

This list of essential duties and responsibilities is ILLUSTRATIVE ONLY, and is not an comprehensive listing of all functions and tasks performed by positions in this class. Incumbents in this class may not be required to perform all duties listed and may be required to perform additional, position-specific duties. The omission of an essential duty or responsibility of work does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

Responds to non-emergency calls including, but not limited to;
Nuisance complaints, bicycle recovery, abandoned vehicles, unclaimed property, and non-injury accidents on private property.

Respond to emergency calls to provide roadway closure assistance including but not limited to: natural disasters, hazardous materials, chemical/biological/nuclear releases, fires, industrial and transportation accidents, medical emergencies.

Prepares accurate written reports of particular incidents and events with emphasis on clarity, completeness, proper grammar, and punctuation.

Assists in the investigation of motor vehicle accidents.

Prepares lost and found property reports.

Assist with vehicle service and maintenance.

Accesses, enters and retrieves information from the department computer system.

Performs desk and in-house assignments.

Responds to telephone or in-person lobby traffic inquiries.

Greets the general public, provides information on departmental services, directs callers.

Receive, sort, and distribute mail for assigned function or division.

Provides courier service for the Police Department.

Communicate information to the general public, co-workers, and city personnel while promoting positive working relationships with the public and city personnel.

Control, regulate, and direct traffic and pedestrians using barriers, flares, and hand signals as a result of an emergency or community event.

Performs parking enforcement for restricted parking areas.

Assists Animal Protection Officer in related activities, and provides animal control coverage during absences.

Provides escorts for funeral processions and wide loads.

Safely drive and/or operate motor vehicles and equipment without causing harm to self or others; wear all required personal protective equipment including but not limited to latex gloves, mask, reflective safety vest.

Attends court on/off duty and compensated per applicable bargaining unit agreements.

Interact and work with citizens; explain city ordinances or other City procedures of public information.

Must establish and maintain effective and professional relationships with work colleagues and supervisors.

Participate in mandatory and elective training.

Category General City Employment Opportunities Status Open Salary $24.33 per hour for the probationary period of one year, then goes to $27.03 per hour. Posted July 15, 2026 Closing August 14, 2026 11:59 PM Attached Files Application Packet - Public Service Officer (PDF)

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