Customer Service Technician HME--Clinton

Position: Customer Service Technician HME-Full time-Clinton
Trinity Health -  - 638 South Bluff Boulevard - Responsibilities:
Receives and processes inquiries and referrals from internal and external sources for products/services provided by Mercy One Clinton Home Medical Equipment;
Provides pricing information, confirms medical criteria for equipment and investigates other equipment and supply needs with the referral source;
Performs reimbursement procedures related to HME such as insurance verification, obtaining physician orders and necessary documentation;
Generates and enters order information into Brightree;
Ensures compliance with regulatory bodies such as CMS, The Joint Commission, and others