Marketing & Hospitality Coordinator

• Department:
  Tourism
• Organization:
  Grow Clinton
• Status:
  Part-Time, Hourly
• Reports To:
  
  Tourism Director/Vice President
• Location:
  
  Clinton, Iowa
• Schedule:
  
  Part-time; occasional evenings, weekends, holidays, and event-based hours may be required.

Grow Clinton seeks a creative, organized, and service-oriented Part-Time Marketing & Hospitality Coordinator to help promote the Clinton area as a destination for visitors, group tours, events, and community experiences.

The Coordinator will maintain and improve the digital tools used to promote the community, including social media, tourism website content, event calendars, visitor applications, online listings, aggregators, mapping services, and other visitor-information platforms. The position also provides hands‑on hospitality support for group visits, large events, and periods of high visitor activity.

This is a growth‑focused role. Grow Clinton will periodically review workload, performance, program needs, and available resources as it considers expanding the role to full‑time with additional responsibilities.

Digital Marketing & Content Management

• Manage tourism-focused social media content in alignment with Grow Clinton’s communications strategy, brand standards, and campaigns.
• Create, schedule, publish, and monitor content that promotes area events, attractions, businesses, recreation, dining, lodging, arts, history, and seasonal experiences.
• Maintain a content calendar and capture photographs, short‑form video, stories, and other digital assets for tourism promotion.
• Respond to or route public messages and visitor questions promptly and professionally.
• Update and maintain tourism website content, event calendars, attraction listings, visitor resources, business directories, and related digital information.
• Review designated platforms for inaccurate, incomplete, outdated, or inconsistent information, including event details, hours, links, locations, and contact information.
• Help ensure Clinton‑area information is accurate and discoverable through visitor apps, mapping services, online calendars, aggregators, and artificial intelligence‑enabled discovery tools.
• Track basic digital performance measures, such as content output, reach, engagement, website activity, and referral traffic.

Graphic Design & Digital Assets

• Create attractive, accurate, and on‑brand graphics for social media, digital campaigns, event promotion, website use, email communications, and visitor information.
• Adapt approved campaign materials into formats appropriate for designated platforms and audiences.
• Maintain an organized library of approved photos, videos, templates, logos, graphics, and other digital assets.
• Support consistent branding, accessibility, readability, and visitor‑friendly messaging across assigned materials.

Hospitality, Tours & Events

• Provide welcoming, accurate, and timely information to visitors, tour groups, event attendees, travel planners, and community guests.
• Assist with group visits, motor coach tours, familiarization tours, special events, and other visitor‑facing activities.
• Prepare or distribute visitor materials, maps, itineraries, schedules, directions, local recommendations, welcome packets, signage, and other day‑of‑visit information.
• Provide on‑site support during larger events or periods when multiple groups are visiting the area.
• Coordinate visitor touches such as check‑in support, way finding, partner communication, photography, refreshments, and follow‑up information, as assigned.
• Capture photographs and short‑form content during tours and events for future marketing use, consistent with applicable permissions and privacy expectations.

Partner Support and Reporting

• Coordinate with attractions, event organizers,…