Store Counter Sales
Listed on 2026-05-06
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Clinton, IA, USA
Full time
R26_
What you will be doing:- Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter or over the phone
- Use your parts knowledge to assist other NAPA team members in answering questions for customers
- Provide outstanding customer care and interactions with everyone who comes into our NAPA Store
- Bring customer focus and high energy to our fast‑paced stores
- Welcome retail customers into our store and engage to provide a positive consumer experience
- Use technology (computer), cash register, telephone, and paper catalog system
- Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions
- Have gained your parts experience by working the automotive industry or have tinkered with and repaired cars & trucks throughout the year
- You are willing to learn all things automotive if you don't already have a background in automotive parts
- Want to join a team where you can learn and grow your career – the opportunities are endless
- Valid Driver’s License
- Previous experience in a parts store or automotive industry, or at least a willingness to learn all things auto parts
- High School Diploma or GED; technical or trade school courses or degree is a plus
- Excellent verbal and written communication skills
- Love fast‑paced retail environments
- Great listening skills and empathy for customers
- Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
- Experience in a parts store, auction, retail store, auto body/collision
- Knowledge of cataloging and/or inventory management systems, a plus
- Entirely customer‑centric (external/internal)
- ASE Certifications
- Awesome people and brand
- Competitive pay
- Outstanding health benefits and 401(k)
- Stable company – Fortune 200 with a family feel
- A culture of promotion from within, using your creativity, finding solutions/fixes, and where no two days or career paths are the same
- Great training and ongoing development with support from multiple leaders and your team
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Where permitted by applicable law, successful applicants must be fully vaccinated against COVID‑19 prior to start date. COVID‑19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.
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