Field CSR - $22 per hour Contract with insurance offered

Lead Service Line Investigator – Inspect pipes in private homes in person

Location:

Clinton, Iowa

PAY RATE: $22/hour

Monday through Friday – 8 am to 5 pm, overtime limited

LENGTH OF ASSIGNMENT: 6 months possible extension

Lead Service Line Inspectors help support company compliance with the EPA’s Lead and Copper Rule Improvements (LCRI) by conducting door-to-door outreach and completing brief in-home inspections of customer water service lines. This is a primarily field-based role focused on customer communication, simple pipe identification, and accurate documentation. You’ll work in
two-person teams
for all field activities. A portion of each day includes entering your inspection results into internal tracking systems.

• Always work in 2-person teams
  in the field for safety, support, and customer comfort.
• No sales, quotas, or commissions.You’re never held accountable for whether someone answers the door.
• Company vehicle provided
  for all field work — no personal mileage required.
• Company branded
  coats, hats, and seasonal gear provided
  for identification and weather protection.
• Company-directed schedules
  with flexibility: later start times and evening hours are common, and Saturday work may be required based on project needs (overtime or flex time available).

• Visit residential properties with your team partner to explain the Lead Service Line Identification program and request access for a quick interior inspection.
• Locate the water meter, identify the service line material, perform a simple diagnostic test, and take photos.
• Leave door hangers and self-report instructions when customers are unavailable.
• Accurately record inspection results, photos, and daily activities in digital tools.
• Navigate basements, stairs, and uneven surfaces safely while representing the company professionally.
• Work safely and comply with all safety policies, prioritizing safety over results.

• Strong communication and customer-interaction skills.
• Ability to record and enter data accurately.
• Comfort working outdoors and in residential environments with a team partner.
• Ability to climb stairs and walk on uneven terrain.

• High school diploma or GED
• Valid driver’s license

Estimated Min Rate: $15.40

Estimated Max Rate: $22.00

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• Met Life Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note:

Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit  to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: