Executive Assistant & Operations Lead Hybrid-DC, MD, VA

JLM partners with several outstanding organizations across the DMV region, and our clients are actively hiring as we enter the new year. Our client works with mission-driven organizations that are advancing impactful, community-centered work. They are currently seeking a highly experienced and proactive Executive Assistant & Operations Lead to serve as a strategic partner to senior leadership and a key driver of organizational effectiveness.

This hybrid role, based in the Washington, DC area, sits at the intersection of executive support, operational leadership, and systems optimization. The Executive Assistant & Operations Lead will support the Executive Director while also owning internal processes, coordinating cross-functional initiatives, and strengthening the systems that enable the organization to scale effectively. Given the organization’s global scope, the ideal candidate is flexible and comfortable working non-traditional hours to support stakeholders across multiple time zones.

The Executive Assistant & Operations Lead serves as a trusted thought partner to the Executive Director and a central hub for organizational coordination. This role goes beyond traditional executive support, blending high-level administrative partnership with hands-on ownership of systems, projects, and operational infrastructure. The successful candidate will thrive in a fast-paced, highly collaborative team. You must be able to:

• Effectively demonstrate excellent judgement and time management skills
• Maintain confidentiality
• Have the ability to multi-task and be comfortable with changing priorities
• Be flexible and willing to work non-traditional hours periodically
• Have prior experience supporting C-Suite executives

• Provide high-level executive support to the Executive Director, including complex calendar management, meeting preparation, correspondence and follow-up.
• Anticipate priorities and proactively manage shifting demands.
• Serve as a liaison between leadership and internal/external stakeholders.
• Draft and edit communications, presentations, and briefing materials.
• Support Board relations including meetings, materials, minutes, and follow-up.

• Own and improve internal systems, workflows, and operational processes.
• Lead cross-functional projects and special initiatives.
• Manage vendors, IT coordination, HR administration, and records.
• Support website updates and digital communications.
• Maintain organizational policies and compliance documentation.

• Strong project management and systems-thinking skills.
• Excellent written and verbal communication and be able to demonstrate a strong sense of accountability and attention to detail.
• Be able to think strategically and be pro-active in anticipation of challenges.
• Ability to establish and maintain professional relationships.
• Have a high level of self-awareness and adaptability.
• Bachelor's Degree strongly desired.

• A minimum of 7 years of experience supporting C-Suite executives and Board of Directors.
• Experience working in a global organization across multiple time zones.
• Demonstrated ability to manage multiple priorities and the ability to work autonomously and within a team environment.
• High emotional intelligence, sound judgement, and a proactive mindset.
• Proficiency with various technology platforms including Microsoft Office, Zoom, Teams, Google Workplace and project management tools.
• Knowledge of CRM systems, social media tools and cloud-based collaboration platforms.

Our client offers a generous benefits package to include medical, dental, vision, paid time off and paid holidays, 401(k) plan with company match, health insurance and more.

For immediate consideration, please provide a cover letter demonstrating your experience and qualifications along with your salary requirements and availability to begin employment.

JLM and the clients we support are Equal Opportunity Employers committed to building a diverse, inclusive and equitable workplace.