Business Development Director
Listed on 2026-05-27
-
Business
Business Development, Client Relationship Manager
Business Development Director
Location:
Minneapolis, MN, United States
Job Type: Full-Time
Description
This position is based out of our St. Louis, MO or Minneapolis, MN Office.
About Arch KeyArch Key is one of the nation’s largest privately held specialty trade installation and integrated facility service companies. We are a leader in designing, building and maintaining electrical, technologies and specialty systems. We’re the power behind making the improbable possible. We electrify the nation, energize the future and bring communities to life like never before. What we do today shapes the vision of tomorrow.
Our work impacts lives long after the building is done. This means we are committed to building in ways that are not just technologically advanced, but sustainable, scalable and equitable by all. We’re not just energizing infrastructure, we’re energizing careers, communities, and the future.
Responsible for building and strengthening internal and external relationships, managing customer relations, and implementing strategies designed to increase revenue and acquire new business opportunities. This position has the responsibility to provide quality leadership and communications to a team of salespeople, along with problem‑solving and collaboration with marketing and other internal business partners, in alignment with all company policies, procedures, key objectives and regulations.
OurIdeal Candidate
- Proven track record of successful new industry business opportunities
- Deep understanding of electrical systems, estimating drivers, and project delivery methods
- Exceptional relationship‑building and networking capabilities
- Partners with senior leadership to create key strategies, critical objectives and decisions affecting the business unit and revenue/profit targets. Conducts high quality business development, creates key community and customer relationships, and performs job solicitation in the marketplace, in partnership with other company leaders, marketing and the business development team.
- Collaborates with various internal departments to create and implement business development strategies that will expand market share, increase brand awareness, revenue, and profits, and ensure strong customer satisfaction. Collects key market and customer information to prepare proposals in response to Requests for Proposals (RFPs). Partners with existing customers to strengthen relationships, grow service offerings and develop proactive plans for growth and expansion.
- Researches new markets and emerging market trends. Leads the development of a strong pipeline of new business opportunities through direct or indirect customer contact. Creates new partnerships and builds strong relationships with vendors, distributors, and internal business partners.
- Participates in strategic business planning. Presents market research to the marketing department and senior leadership, recommending strategies to improve financial performance and customer satisfaction.
- Formulates, communicates, and implements strategies for account management to ensure strong business relations are properly established, strengthened, and maintained. If leading a team, creates standards of performance and key management strategies for the business development team to drive sales and superior customer service.
- Reviews prospect and proposal activities, including monthly sales revenue, profitability, and budgets. Coaches team on proposal adjustments and monitors all sales activities, with a focus on meeting customer expectations related to quality and service.
- Reviews and monitors the annual business development event calendar. Ensures schedules are met and various aspects of the proposal and marketing materials are persuasive and accurate. Negotiates and secures/closes key new opportunities when necessary. Participates in trade shows, conferences, workshops, and other networking events as needed.
- If leading a team, provides regular and high‑quality hiring, communications, mentoring, coaching, problem‑solving and training to staff and other co‑workers at all levels as needed. Advises and coaches employees and provides…
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