Service Advisor

Description

Let’s be honest - most service advisor jobs feel the same.

This one isn’t.

At Next Gen Car Care, we move fast, we stay organized, and we take care of people the right way. No chaos, no guessing, no games with customers.

We’re part of the Nimey Auto Group, so how we operate matters - integrity, work ethic, and actually giving a damn about the customer experience.

We’re looking for someone who can run a service drive, communicate clearly, and keep things moving. You should be comfortable making recommendations and helping customers understand what their vehicle needs - without pushing things they don’t.

If you like being busy, like talking to people, and take pride in doing things the right way, you’ll fit here.

• Talk to customers, figure out what’s going on, and guide them through the process
• Keep communication tight between the customer and the techs
• Make sure nothing falls through the cracks
• Follow up - customers shouldn’t have to chase you
• Recommend work based on what actually makes sense

• A solid team that works together
• A fast-paced shop that stays organized
• Training and support if you want to get better
• Opportunity to grow within the group

• Experience in a service advisor or similar role helps, but not required if you can learn fast
• You know how to talk to people without sounding like a script
• you stay organized, even when it’s busy
• Basic understanding of vehicles (we’ll help you build the rest)
• Comfortable with computers and dealership systems