Senior Application Support Engineer

Join to apply for the Senior Application Support Engineer role at Integral Federal, Inc.

Location
:
Annapolis Junction, MD (Hybrid)

Clearance
:
Public Trust (Level 4; High-Risk)

Integral Federal is looking to hire a Senior Application Support Engineer to support the Transportation Security Administration (TSA) Performance Engineering Analytics (PEA) program. The PEA program will support TSA as they continue to look for ways to enhance its layered approach to security through new state-of-the-art technologies, expanded use of existing and proven technologies, improved passenger identification techniques, and other developments that will continue to strengthen anti-terrorism capabilities.

Responsibilities:

• Support the administration and operations management for on-premises and cloud data science and data analytics environment
• Collaborate with user community of the data science & analytics environment to assist with environment usage and identify opportunities for improvements
• Support the administration of the data science notebook environment (e.g., Zeppelin)
• Support the administration of the ETL environment (e.g. IBM Informatica)
• Support the administration of the visualization environment (e.g. Microsoft Power BI Server)
• Support the administration of the R/Python environment to include the data science packages
• Support the administration of the data science tools on the desktops (e.g. Programming IDEs, SQL editors, desktop clients for the tools above)
• Independently install, customize and integrate commercial software packages
• Integrate and deploy data science applications with the TSA program infrastructure and platforms
• Ensure regular application maintenance is performed and conduct post maintenance testing to ensure applications are working correctly - includes planning, coordination and communication activities
• Responding to reported incidents for the data science environment and maintaining incidents and production support in the ticketing system and/or via Agile stories (work items)
• Respond to security tickets for the data science applications and ensure security ticket response is tracked via Agile stories (work items)
• Facilitate root cause analysis (RCA) of system issues
• Support the optimization of the data science application environment and identify areas to improve system performance and availability
• Complete security tickets by gathering evidence/artifacts, submitting evidence to the program security department, and closing the associated tickets or Agile stories

Requirements:

• 10+ years’ experience and a Bachelor’s degree
• Security+ Certification or equivalent cyber security certification
• ITIL Certification or equivalent

Preferred Experience:

• Experience working in TSA mission or DHS environment
• Experience working in data science and data analytics environments
• Experience working in Agile environments
• AWS Cloud migration experience
• Experience with RHEL8, Elasticsearch/Kibana and AWS Cloud products (including Redshift, Glue)
• Systems engineering background and/or skills
• Master of Science degree

Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver positive outcomes. Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive innovation, and build sustainable success.

We offer a comprehensive total rewards package including paid parental leave and immediate vesting in our 401(k). Our package also includes:

• Medical, Dental & Vision Insurance
• Flexible Spending Accounts
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Paid Time Off & Holidays
• Earned Bonuses & Awards
• Professional Training Reimbursement
• Paid Parking
• Employee Assistance Program

Equal Opportunity Employer/Protected Veteran/Disability