Officer II Unarmed

General Summary of Position

Ensures a safe environment for our patients staff and visitors. Patrols hospital property, responds to calls for assistance and reports on conditions, objects or persons which may impact the security and/or safety of patients, associates, physicians, visitors or vendors and responds according to established policies, procedures and regulations. Mentors and trains security staff. Assumes charge role as needed. Security Officers are essential associates in a 24/7 environment and may be required to be flexible with scheduling and work "off shifts."

May obtain and maintain State of Maryland and/or District of Columbia Metropolitan Police Department Special Police Officer commission to carry out duties associated with crime control and response designated as an Unarmed Security Officer assigned and deployed within the hospital consistent with the limitations of the Unarmed SPO commission from Maryland State Police or District of Columbia Metropolitan Police Department.

Ensures a safe environment for our patients staff and visitors. Patrols hospital property, responds to calls for assistance and reports on conditions, objects or persons which may impact the security and/or safety of patients, associates, physicians, visitors or vendors and responds according to established policies, procedures and regulations. Mentors and trains security staff. Assumes charge role as needed. Security Officers are essential associates in a 24/7 environment and may be required to be flexible with scheduling and work "off shifts."

May obtain and maintain State of Maryland and/or District of Columbia Metropolitan Police Department Special Police Officer commission to carry out duties associated with crime control and response designated as an Unarmed Security Officer assigned and deployed within the hospital consistent with the limitations of the Unarmed SPO commission from Maryland State Police or District of Columbia Metropolitan Police Department.

• Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards and safety standards. Complies with governmental and accreditation regulations.
• Assists supervisor with daily supervision of the shift to include monitoring communication center and monitoring security officers to ensure that their duties are being performed correctly. Makes on-the-spot corrections when needed.
• Acts as a resource or mentor to security staff.
• Conducts in-service training.
• Assumes charge role as needed.
• Assists with training of new associates as necessary.
• Collects and secures patient valuables and lost-and-found articles.
• Conducts designated security patrols throughout the facility as directed. May be required to patrol the hospital campus/grounds via security motor vehicle or bicycle.
• Observes and monitors conditions, objects or persons which might require police action. Controls access to and inspects packages of those leaving buildings. Reports all safety, security and law violations.
• Immediately responds to emergencies to provide necessary assistance to employees and customers. Responds to security and medical code calls.
• Monitors camera surveillance and other security technology systems as directed. Monitors conduct of patients and visitors on hospital premises; confronts unauthorized persons for questioning as needed.
• Participates in investigations; maintains records and prepares incident reports and other documents pertinent to security activities. Continues to follow-up as needed to bring incident to closure. Notifies appropriate authorities or superiors and calls for back-up assistance as necessary.
• Proficient in and utilizes non‑violent crisis intervention and de‑escalation techniques to ensure staff, patients, visitors and all others remain safe, calm and respected while onsite. Assists with restraining as needed.
• Testifies at legal proceedings, hearings and trials.
• When responding to circumstances where the exercise of law‑enforcement authority may be required takes appropriate measures to secure the scene, preserve…