Metro Field Inspector

Job Title

Metro Field Inspector (DOT Non-Exempt IV) – Washington, D.C.

Open to all qualified applicants. Applicants must apply online. Bilingual applicants are encouraged to apply.

The Maryland Transit Administration (MTA) is recruiting for a Metro Field Inspector
. This role monitors Metro Train Operators and Station Attendants for schedule adherence, compliance with MTA rules, equipment functionality, and station cleanliness to deliver safe, efficient, and reliable public transportation.

• Monitor train operators and station attendants for adherence to schedules and MTA rule compliance.
• Assist MOCC with rescheduling service and provide operator assistance during disruptions and system issues.
• Conduct Safety Rules Compliance Program (SRCP) testing.
• Monitor radio communications and respond as directed.
• Document compliance and other reports required by Field Management.
• Complete additional tasks as assigned by Metro Senior Management.
• Investigate and resolve customer complaints regarding schedule adherence, operator compliance, facility conditions, service conditions, and compliance initiative violations.

Graduation from an accredited high school or possession of a high school equivalency certificate.

Five years of experience in a transit system and/or transportation operation. One year of rail operations experience is required, with a proven record of high‑quality customer service to internal and external stakeholders.

• Graduation from an accredited college or university with a Bachelor’s Degree in Transportation, Business Administration, Management, or related field may substitute for experience (up to two years).
• U.S. Armed Forces service involving staff work related to rule administration, policy procedures, or unit operation coordination may substitute for education and experience.

• Call‑in 24 hours a day and maintain a reliable communication link for emergency call‑back requirements.
• Work shifts, evenings, holidays, and weekends.
• Travel to various locations throughout the MTA service area.
• Subject to substance‑abuse testing in accordance with federal regulations.

Require a valid Maryland motor vehicle operator’s license. Applicants must possess and maintain a valid Commercial Driver’s License (CDL) at all times.

Apply online through the MDOT employment application (Form DTS-1) at  Include a complete driving record and all required documentation. The application must be fully completed; incomplete submissions will not be considered.

MDOT MTA is an Equal Opportunity Employer. MDOT MTA does not discriminate based on Age, Ancestry, Color, Creed, Gender Identity or Expression, Genetic Information, Marital Status, Mental or Physical Disability, National Origin, Race, Religious Affiliation, Belief or Opinion, Sex, or Sexual Orientation or any other protected status. MDOT MTA is not sponsoring H‑1B visas and all applicants must be legally authorized to work in the United States.