IT Support Team Lead — Regional Tech Operations
Listed on 2026-09-18
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IT/Tech
IT Support, Systems Administrator, IT Project Manager, IT Specialist
Rocket Lab USA is seeking a Lead, IT Support to manage the regional IT Service Desk operations, guiding a team of up to 10 staff across multiple Rocket Lab sites. You will oversee ticket queues, drive SLA compliance, and resolve critical incidents while coordinating with Infrastructure, Launch and Cybersecurity teams.
The ideal candidate has hands-on ITSM experience, ITIL knowledge, and strong leadership. This role may involve travel and varying shifts to support mission-critical operations.
This posting is for the IT Support Team Lead — Regional Tech Operations role at Rocket Lab USA, based in MS, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the IT Support Team Lead — Regional Tech Operations role in the description above.
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