Pro Customer Service​/Sales

Overview

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs.

Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot s advantages over competitors.

• Meet monthly sales goals and other metrics to drive sales in the store.
• Assist at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge.
• Collaborate to maintain a clean, organized, and safe environment; resolve delivery issues; communicate Home Depot s advantages over competitors.
• Monitor inventory and execute sales initiatives to support store goals.

• Experience in customer service and sales in a fast-paced environment is preferred (as applicable).
• Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Location:

Clinton, MS