Floating Personal Banker

Personal Bankers at UMB are experts at building customer relationships and recommending and selling products and services. Personal Bankers use their product knowledge and every interaction to identify needs and offer financial solutions to help customers secure their financial well‑being while making banking easy. Personal bankers play a key role in achieving UMB’s business objectives and are committed to helping you achieve your own goals.

As a Personal Banker you will receive extensive training on UMB’s products, services, the sales process, and financial solutions.

• Ask personalized questions to convert transactions, account maintenance and other routine service requests into cross‑sell conversations that deepen client relationships while meeting customer needs.
• Create sales opportunities by calling leads, visiting businesses to offer workplace banking, and developing referral networks.
• Achieve daily key performance metrics while balancing competing priorities.
• Learn and perform processes such as executing transactions, managing a cash drawer, and completing bank documentation consistently according to industry and legal standards.
• Perform other job duties as assigned.

• High‑energy, sales‑driven team player who thrives on coaching and feedback.
• Expert product knowledge and conversational skills to build upon customers’ needs and make a true difference.
• Compelling communication style with a positive image; enjoys solving problems and creating positive outcomes.
• Attention to detail when completing documents or explaining features and benefits.
• High school diploma or equivalent.
• At least one year of experience in a retail environment engaging with customers and making product recommendations that lead to sales, or relevant experience.
• Reliable transportation and ability to work branch hours, including weekends and some evenings; daily travel is required.
• The ability to obtain NMLS registration within 90 days.

Targeted compensation for this opening: $20‑21 per hour. Salary ranges vary by state and experience. Benefits include paid time off, a 401(k) matching program, annual incentive pay, paid holidays, comprehensive health insurance, health savings accounts, flexible spending accounts, dependent care accounts, adoption assistance, employee assistance program, fitness reimbursement, tuition reimbursement, associate wellbeing program, associate emergency fund, and various associate banking benefits.

Eligibility varies by benefit.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please let us know the nature of your request.