Servicing Specialist

Servicing Specialist
- Clinton, NC

Are you passionate about supporting agriculture and rural communities? Do you thrive in a fast-paced, relationship-driven environment where collaboration, accuracy, and adaptability are essential? If so, we want to hear from you.

As a Servicing Specialist, you will support the Clinton branch by providing loan origination, accounting, and servicing assistance
-all while delivering exceptional service to members and internal partners.

• Support loan origination by monitoring CRM queues, coordinating internal loan closings, verifying approvals and documentation, and completing post-closing follow-up
• Maintain accurate digital and hard-copy security files, ensuring all documentation is complete and current
• Perform loan accounting and servicing activities, including transaction processing, deposits, daily balancing, payment processing, and general ledger entries
• Monitor system reports, resolve errors, and ensure internal controls, policies, and procedures are followed
• Maintain collateral insurance and security files, including Deed of Trust releases and UCC continuations or terminations

• Customer Focus
  - Delivering responsive, professional service to our members and teammates
• Collaboration
  - Building strong partnerships across branches and departments
• Excellence
  - Demonstrating accuracy, accountability, and attention to detail
• Growth
  - Encouraging learning, adaptability, and continuous improvement

• Education and/or experience equivalent to an Associate's degree in Business Administration, Agriculture, Economics, or Finance
• Strong analytical, judgment, and communication (oral and written) skills
• Ability to work collaboratively while demonstrating initiative and self-direction
• Strong time-management skills with the ability to prioritize and meet deadlines
• Valid Driver's License with the ability to travel for Association business, including commuting to the branch by opening and closing times
• Ability to handle high-stress situations professionally
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Ability to efficiently navigate multiple software systems and internal platforms
• Understanding of data security, confidentiality, and proper system usage
• Accurate and efficient data entry ski lls

When you join Ag Carolina, you become part of The Ag Carolina Way-a team rooted in service and purpose. Everything we do is driven by our mission to yield a prosperous future for our members and employees. In exchange for your time, talent, and commitment, we are committed to offering our employees:

• Competitive base pay, and eligibility for incentive pay based on personal and Association performance
• Comprehensive benefits (medical, dental, life, LTD, and others) effective the first day of the month following your date of hire
• Maternity, Paternity, and Caregiving Leave, because we care about our employees and know they have responsibilities outside of work
• A market-leading 401(k) plan (with a dollar-for-dollar match on the first 6% you defer, plus an Ag Carolina discretionary contribution)
• Paid Time Off, plus 13 paid holidays annually
• Training and professional development opportunities, and defined career pathways for many roles
• Meaningful work that allows one to make a difference in agricultural and rural communities and to develop professionally
• Opportunities for work-life balance that includes employee appreciation and family events
• A great work environment with colleagues who have a shared commitment to our core values
• Opportunities for everyone to think and act like a leader, regardless of the position you hold
• A comprehensive wellness plan: we recognize that our greatest asset is our people-and for our people to perform at their best, they must be healthy and well.

• Communicates Effectively
• Action-Oriented
• Makes Good Decisions
• Collaborates
• Focuses on Our Members
• Welcomes Everyone and Treats Them Fairly
• Leadership

Applications received within the first 2 weeks of posting date will receive priority consideration. The position will remain open, however, until the vacancy is filled.

• Phone Screen with Ag Carolina HR Representative
• In-person interview

Equal Opportunity Employer/including Disabled/Veterans. Ag Carolina is unable to sponsor employment visas at this time.