Juvenile Court Counselor Supervisor- D4 Internal TO DPS

Juvenile Court Counselor Supervisor (NS)

The Department of Public Safety's mission is to safeguard and preserve the lives and property of the people of North Carolina through preparation, prevention, and protection with integrity and honor. Our agency houses many public safety divisions, including Emergency Management, Juvenile Justice and Delinquency Prevention, Alcohol Law Enforcement, Samarcand Training Academy, and the North Carolina National Guard. Join us along with our more than 3,000 employees and 12,000 National Guard members in providing exceptional public safety services to the citizens of North Carolina.

We are looking for candidates who have a passion for helping court-involved youth. The Division of Juvenile Justice and Delinquency Prevention is committed to the reduction and prevention of juvenile delinquency by effectively intervening, educating and treating youth in order to strengthen families and increase public safety. If you have a passion for making a difference in the lives of North Carolina's youth, we welcome you to be part of the team.

The State of North Carolina provides work/life balance, a team-oriented culture, opportunities for advancement, and interesting work. If you are looking to serve others, this is the place for you.

Job Duties:

• The Juvenile Court Counselor Supervisor position involves the administrative and technical supervision of a staff of Juvenile Court Counselors who provide an array of supportive services, court ordered supervision, and treatment of delinquent and undisciplined juveniles.
• They are responsible for the quality of services provided by staff, and compliance with established standards and guidelines. Supervisors are required to travel around the district providing direct supervision to staff and may carry a small caseload of very complex cases or supervise special community based/court related programs.
• Supervisors will meet periodically with Chief Court Counselors to review progress. Assigning cases, coordinating workflow, and providing supervision to Juvenile Court Counselors through review and evaluation of counseling activities.
• Providing staff orientation, training, and development, resolving problems, ensuring the quality of services and adherence to Department standards and statutory requirements.
• Providing input to higher-level management on administrative and personnel issues
• Providing training and presentations on a variety of intervention and prevention topics to juveniles, law enforcement, school personnel, and the public.
• Job duties for this position require driving a state vehicle. A valid driver's license must be obtained by date of hire.

Knowledge

Skills and Abilities

/Management Preferences

Salary Range: $50,088-$87,654

DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.

The Minimum Education and Experience (E&E) are REQUIRED to qualify for this position. All work history and education (including accurate dates of employment/attendance) must be documented on the application. Supplemental Questions are also a required part of the application: answers must reference education or work experience listed on the application. A complete, all-inclusive application maximizes an applicant's potential to qualify for the position, as well as the highest possible salary.

State Government Application Resources | NC Office of Human Resource s

Management Preference:
These skills are not required but managers may choose to interview/select applicants who demonstrate Management Preferences.

• Demonstrated knowledge of effective supervision practices relating to personnel management.
• Demonstrated knowledge of mental health adolescent behavior that may contribute to juvenile justice involvement.
• Demonstrated experience providing feedback that will promote professional development of staff.
• Demonstrated experience addressing shifting demands under pressure while simultaneously leading staff through organizational changes.
• Demonstrated experience communicating with staff at all levels to provide expectations that align with agency core values.

Work Schedule:

This is a full-time position. The office is open 8:00 am to 5:00 pm. Work schedule is flexible to meet the needs of the department, working sometimes more, sometimes less than 8 hours a day, with work sometimes after 5:00 and on weekends. Employees in the position must be accessible to subordinate employees after hours, on weekends, and holidays to meet on-call needs of the district;

and to ensure effective supervision/time management of staff working variable work schedules.

We offer great Benefits!

This is a full-time position (40 hours per week) with State Benefits, including paid vacation, paid sick leave, paid holidays, retirement, and health insurance. To view an example of total compensation, please  NC OSHR:
Total Compensation Calculator

The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer…