Laboratory Manager

Job Summary

This position is responsible for the immediate oversight of the entire laboratory operations, QC, calibration, troubleshooting, quality assurance, proficiency testing and result reporting/review, writes SOP’s, validation of new tests, performs testing if needed and performs inventory management.

• Engage in sample preparation and perform testing of clinical samples in a high complexity clinical laboratory environment.
• Responsible for day-to-day supervision or oversight laboratory operations and personnel performing testing and reporting test results.
• Performs/assists validations of new test methods.
• Oversee proficiency testing, manages testing, result submission and evaluation, performs investigation for failed analytes.
• Is responsible for providing day-to-day supervision of high complexity test performance by testing personnel.
• Oversees all orientation and training of new personnel under the supervision of the Laboratory Manager/Director.
• Keep instruments running at their optimum performance through routine and preventive maintenance. Capable of operating and calibrating laboratory equipment.
• Monitor trends in service requests and implement corrective actions to improve operational efficiency and reduce downtime of the instruments.
• Assist with policy and procedure development; ensures compliance.
• Maintains instruments and equipment in accordance with manufacturer’s specifications. Implements and maintains performance improvement program.
• Must have a superior understanding of Quality Control. Assists with maintenance of a QC program.
• Performs and documents prescribed maintenance procedures as instructed.
• Exercises independent judgment in error identification and problem solving.
• Reports work accurately, legibly, and in accordance with the criteria for abnormal and critical values to clients.
• Ensuring that patient test results are not reported until all corrective actions have been taken and the test system is properly functioning.
• Annually evaluating and documenting the performance of all testing personnel.
• Review completed worksheets, assist with the performance of proficiency studies, surveys, and investigate problems or unaccepted results.
• Scheduling of Laboratory personnel.
• Establishes and maintains inventory of lab supplies.
• Work efficiently and respond to stats and other priority tests to provide optimum patient care.
• Interact professionally with lab personnel and with clients.
• Assists with evaluation of equipment and procedures and orients new employees.
• Utilizes the laboratory computer system and will be assigned to the security level appropriate to the job.
• Monitor and improve test turnaround time.
• Familiar with computer testing environment.
• Follow HIPAA rules and regulations. Report any compliance issues or concerns to the Technical Consultant.
• Adheres to laboratory safety practices, including but not limited to OSHA blood‑borne pathogens, HIPAA, and hazardous chemicals training and monitoring.

Education/Training/Experience

• Minimum 3 years of clinical experience.
• Bachelor’s degree in medical technology;
  Clinical Laboratory Science from an accredited institution; or master’s degree and PhD Degree.
• ASCP or AMT certification for BS Degree.

• Critical thinking – using logic and reasoning to identify solutions, conclusions, or approaches to problems.
• Communication – Excellent verbal and written skills to facilitate communication with a variety of medical and technical personnel.
• Coordination – Adjusting actions in relation to other’s actions.
• Ethics – Ability to deal efficiently and ethically with all personnel and customers.
• Judgment – Ability to consider the relative costs and benefits of potential actions and choose the most appropriate one.
• Time Management – Manage one’s own time and the time of others.