Service Advisor; Smart Honda of Des Moines

Smart Honda of Des Moines

We are looking for a Service Advisor to join our team and help us continue delivering exceptional service.

• Customer Engagement:
  Greet customers, understand their service requirements, and provide a warm and welcoming experience.
• Service Recommendations:
  Consult with customers to assess their vehicle's needs, provide service recommendations, and explain repair options.
• Estimates and Quotes:
  Prepare accurate cost estimates for repairs and provide transparent quotes to customers.
• Scheduling:
  Schedule service appointments and ensure efficient allocation of resources in the service department.
• Communication:
  Keep customers informed about the progress of their vehicle repairs and address any questions or concerns.
• Quality Assurance:
  Verify completed work meets our high-quality standards and discuss the repairs with customers upon pickup.
• Documentation:
  Maintain accurate service records, including invoices and repair orders.
• Customer Satisfaction:
  Ensure customer satisfaction by addressing any issues promptly and professionally.

• Highly Competitive Compensation and Benefits (Average service advisor salary in the United States ranges between $38,286 to over $100,000!)
• Paid Training/Professional Development
• 5 Day work week with flexible hours
• Medical, Dental, Vision, and Life Insurance
• Paid Time Off up to ten days in your first year
• 401(K) Plan with company match
• Scholarship Program for your dependents
• Vacation Savings Plan with company match
• Team Member Referral Program

• No experience necessary. We will train the right person!
• A positive outgoing team player who is focused on providing above-industry-standard customer service.
• The ability to multi-task and be meticulous in a fast-paced work environment.
• Effective communication & organizational skills.
• Possess an acceptable driving record with a valid driver's license.