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Client & Retention Specialist

Job in Clive, Polk County, Iowa, 50325, USA
Listing for: NCMIC Group
Full Time position
Listed on 2026-07-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 35000 - 45000 USD Yearly USD 35000.00 45000.00 YEAR
Job Description & How to Apply Below
Position: Client Experience & Retention Specialist

NCMIC Group in Clive, IA is seeking a Customer Service Representative to serve as the main point of contact for our core customers. This role includes answering questions, providing information, and building relationships through phone, chat, or email.

The ideal candidate will have at least 2 years of related experience and excellent interpersonal and communication skills. A high school degree is required, with some college preferred. Candidates must also obtain a Property and Casualty Lines license within 45 days.

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