Nutritional Health Coach

The Job in a Nutshell

This role requires an outgoing personality and passion for sharing nutrition knowledge and inspiring people to act and achieve their health goals. You’ll wear many hats while working in a fast‑paced retail setting conducting classes, private coaching sessions, community outreach, and retail operations (e.g., customer service, stocking shelves, cleaning, etc.). As the store’s nutrition professional, you will act as an educational resource providing science-based nutrition education/training to the store Crew, our customers, and the community.

This position is a front‑line contributor to the Natural Grocers mission and plays an integral role in helping Natural Grocers improve the health and wellbeing of our communities. By providing free nutrition education and helping people understand why their food choices matter, you will help create a sustainable, just, regenerative food system where humans, animals, and the earth can thrive.

USD $23.00/Hr.

• Acts as the nutrition education resource for customers, crew, and the community.
• Provides customer service in the vitamin aisles (assists customers with product purchasing, provides educational resources, etc.).
• Performs retail operations.
• Maintains customer literature files.
• Maintains the book department.
• Stocks and faces product.
• Assists with cleaning the vitamin department and store.
• Assists with merchandising product.
• Provides nutrition education.
• Offers in‑store nutrition and recipe demonstration classes.
• Offers outreach nutrition classes.
• Provides regular trainings to crew.
• Maintains the crew wellness board.
• Motivates and encourages crew to participate in employee nutrition.
• Responds to questions and reviews summaries.
• Provides private one‑on‑one health‑coaching sessions.
• Builds community relationships (practitioner partners for referrals, guest presenters, event partners, etc.).
• Seeks outreach opportunities to provide nutrition education and build brand awareness.
• Maintains continuing education requirements.
• Reads and reviews research.
• Completes CE assignments.
• Assists management with coordinating, organising, and executing company‑wide events.
• Prints materials used in classes, outreach, and coaching sessions.
• Places orders for nutrition education supplies.
• Trains crew on promoting NHC services, in‑store events, and promotions.
• Attends monthly meetings (NHC webinar, regional and sales building calls).
• Acts as an event ambassador for in‑store guest presenter classes during floor days.
• Is hands‑on and does whatever it takes to get the job done and help the company thrive.

• Degree or certification in nutrition or a related field (e.g., dietetics, Bachelor of Science or Master’s in Biology, Biochemistry, Naturopathy).
• Microsoft Office skills (e.g., Excel, Outlook).
• Excellent public‑speaking skills.
• Confidence in front of an audience providing cooking demonstrations and nutrition education classes.
• Ability to engage customers and start conversations to promote events, services, and sales.
• Excellent interpersonal skills.
• Excellent organizational skills and priority management.
• Self‑directed and able to maximise time management.
• Can work well with a team and accept constructive feedback.
• Motivated to grow and develop knowledge and skills.
• Inspired to provide nutrition education to crew, customers, and the community.
• Comfortable working in a retail setting performing retail operations (stocking, facing, checking product expiration dates, cleaning, etc.).
• Friendly, outgoing, and approachable.

If the degree and/or certification requires continuing education to maintain, those requirements must be fulfilled. If the degree and/or certification does not require CEC, maintaining 16 CE hours (or two CE units) per year is required.

• Birthday bonus pay
• Vitamin bucks (up to $2,080 earned as store credit annually)
• Holiday pay for five holidays – stores closed
• Paid time off (sick days and vacation) that increases with tenure
• Paid nutrition education
• good4u crew member discount
• Power program (customer appreciation and rewards program)
• Regular, scheduled pay increases
• Advancement opportunities and career development
• Health and…