Commercial Relationship Manager II

Summary

The Commercial Relationship Manager II serves as the Relationship Manager for new and existing complex clients, managing a portfolio with an average loan portfolio greater than $50MM, up to $100MM. The role oversees at least 35 bank relationships generating at least $1.5MM in revenue to the bank. It establishes and maintains collaborative and strategic partnerships with clients based on knowledgeable advice aligned with the clients' business objectives and lifecycle.

• Achieve individual annual production and growth goals for loan, deposits and fees to ensure the bank meets its overall financial targets and conforms to credit terms.
• Initiate and develop new business through outside business development activities.
• Maintain ongoing contact with new clients to enhance the client’s experience with First Interstate Bank.
• Develop a comprehensive understanding of the client’s needs based on the review and analysis of personal bank business financial data gathered through relationship reviews and personal meetings.
• Use internal customer sourcing software to generate leads, track activities, and make referrals to requisite business partners and bankers.
• Actively participate in community organizations to source business development opportunities and demonstrate First Interstate Bank’s commitment to the communities we serve.
• Build client referral pipeline via identification and development of internal and external center of influence.
• Develop and maintain an in-depth knowledge of products and services as well as knowledge of competitors and competitive products.
• Proactively promote bank products and services and keep clients informed of financial solutions First Interstate Bank offers that meet their needs.
• Assemble cross‑functional team to quickly respond to customer requests when not able to address requests personally, and identify cross‑sell opportunities.
• Analyze credit to determine the ability of clients to qualify for borrowing requirements.
• Assume ultimate accountability for all portfolio activities and issues to ensure sound asset quality, including underwriting, structuring, and portfolio management activities.
• Maintain follow up on existing loans to ensure compliance with internal procedures and other required terms.
• Research and study industrial, commercial, economic, and financial situations relating to existing and new business.
• Maintain compliance with all bank regulations for assigned job function and designated job responsibilities, keeping up to date on regulation changes and following all Bank policies, procedures, and compliance regulations while completing all required annual training.
• Coach, mentor, or train others as required.
• Contribute to strategic level discussions with members of the senior management leadership team.
• Recognize as a Subject Matter Expert when difficult questions arise and provide practical, relevant ideas and perspectives on processes or process improvement.
• Actively engage, demonstrate, and foster the First Interstate Bank Mission, Vision, and Values by executing the Service Commitments.

• Demonstrates advanced credit analysis and commercial underwriting skills, including accounting, financial statement analysis, and cash flow analysis.
• Possesses strong knowledge of commercial lending policies, procedures, practices, and documentation.
• Proficient with the bank’s risk‑rating system, credit products, and underwriting policies; has working knowledge of structuring credit products for small and medium‑sized businesses across diverse industries.
• Works effectively with individuals and teams across the organization to manage customer relationships.
• Exhibits excellent written and verbal communication skills, including strong presentation abilities.
• Proficient in Microsoft Word, Excel, and Outlook;
  PowerPoint experience is beneficial.
• Displays initiative and sound judgment.
• Able to prioritize tasks and remain adaptable under pressure.
• Readable, analyze, and interpret common financial reports and legal documents.
• Respond effectively to inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Work with mathematical…