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IT Service Desk Technician — Windows, M365 & Security
Job in
Clive, Polk County, Iowa, 50325, USA
Listed on 2026-07-18
Listing for:
NCMIC
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
NCMIC in Clive, IA is seeking an IT Support Specialist to provide frontline technical assistance across phone, email, chat, and on-site visits. You will troubleshoot Windows workstations, printers, and Microsoft 365 apps, manage accounts, assist with security phishing analysis, and document resolutions for knowledge sharing.
The role requires 1–2 years of service desk experience, strong customer service skills, and the ability to prioritize multiple tasks in a fast-paced environment.
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