IT Service Desk Specialist — Windows & Security
Job in
Clive, Polk County, Iowa, 50325, USA
Listed on 2026-08-22
Listing for:
NCMIC
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
NCMIC is seeking a motivated IT Support Specialist to provide frontline technical support across multiple channels, resolving issues with Windows workstations, Microsoft 365, and AV setups. You will triage, document resolutions, and escalate complex problems as needed.
You’ll assist with security-related reports, maintain knowledge bases, and perform onsite support when required, including hardware swaps and onboarding tasks. A strong customer service mindset is essential.
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