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Frontline IT Support Specialist
Job in
Clive, Polk County, Iowa, 50325, USA
Listed on 2026-09-01
Listing for:
NCMIC Group
Full Time
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
HelpDesk/Support, Desktop Support, IT Support
Job Description & How to Apply Below
NCMIC Group in Clive, IA provides frontline IT support across channels, resolving Windows and device issues, and guiding users through Microsoft 365. This role emphasizes triage, documentation, and timely updates.
You will perform onsite hardware support, software assistance, and security-related workflows such as phishing analysis, while maintaining knowledge base articles and asset records. A high school diploma is required with IT coursework preferred; 1–2 years in a service desk or desktop
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