Retail Shortage Control - Part Time

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service.

As a Shortage Control Associate (SCA), your role directly impacts the store’s security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, you help mitigate theft and create a safe and enjoyable shopping environment. You engage with customers and associates in a manner consistent with our core values, providing a confident, friendly, and energetic greeting with eye contact and a smile at every interaction.

• Maintain a professional appearance at all times, wearing the designated dress standards, radio, and earpiece.
• Stand positioned at the front of the store, remaining vigilant and aware of surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
• Create a secure environment and reduce opportunities for theft.

• Possess mastery of top shortage areas and support programs aimed at theft reduction.
• Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Understand your role in keeping the store and assets safe and secure.

• Provide support in training associates on shortage reduction programs and processes.
• Role‑model safety as a top priority and address any unsafe practices promptly.

• 1+ year of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations (preferred).
• Ability to stand and walk for extended periods, visually monitoring the store environment.
• Ability to maintain confidentiality.
• Ability to review, analyze, and comprehend business trends.
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast‑paced, high‑pressure environment with detailed focus and disciplined decision making.
• Excellent communication with customers and co‑workers.
• Excellent leadership skills that foster productive business relationships.

• Are excited to deliver great value to customers every day.
• Take pride and ownership in helping drive positive results for a team.
• Commit to treating colleagues and customers with respect.
• Believe in the power of diversity and inclusion.
• Want to participate in initiatives that positively impact the world around you.

Work schedule is flexible; nights, weekends, and holidays are required.

Competitive wage, flexible hours, and associate discount. Part‑time associates (based on hours worked) may be eligible for Burlington’s benefits package, which includes medical coverage and a 401(k) plan. Part‑time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.

Burlington Stores, Inc. is an equal‑opportunity employer committed to workplace diversity.

Base Pay: $14.00 per hour.