Member Service Representative ; MSR​/Teller

Overview

Member Service Representative I (MSR I)/Teller

Northwoods Credit Union (NCU) is seeking to fill a Member Service Representative (Teller) position in one of our Cloquet, MN locations. If you are passionate about customer service, value the credit union philosophy of "people helping people", and want to build a career in banking while serving your local community, we want to hear from you!

This Full Time, entry-level position works varied hours between 7:00 AM - 5:30 PM (typically 8:30 AM - 5:00 PM), Monday - Friday, with rotating Saturday shifts, 9:00 AM - 12:00 PM. The starting wage is $17.00 per hour, with potential for a higher rate based on experience. If this sounds like the perfect opportunity, apply today!

Founded in 1936 in a small trailer on paper mill property, Northwoods Credit Union began with five paper mill employees who had a vision of offering fairly priced financial products and excellent service. We serve the employees of select employer groups as well as anyone who lives, works, goes to school, volunteers, or attends church in Carlton, Pine, and St. Louis Counties.

We are committed to our members and strive to build life-long relationships.

Our vision of building life-long relationships begins with choosing the right employees who share our core values of servant mentality, progressive thinking, integrity, compassion, and empathy. We offer competitive compensation, generous benefits, and a positive work culture to support this mission.

As a Member Service Representative, you start each day ready to provide excellent customer service as the first point of contact for our members. You greet current and prospective members, listening to their needs. You process routine financial transactions such as deposits, withdrawals, transfers, loan payments, and cashing checks with efficiency and accuracy. Using your product knowledge, you help each member understand how to maximize our products and services to meet their financial goals.

You strive to make a great first impression and nurture ongoing member relationships in alignment with NCU's mission to build life-long relationships, one member at a time.

• High school diploma or equivalent
• Proficiency with Word, Excel, Outlook, and other commonly used office software
• 10-key skills
• Ability to become proficient with our core processing and other financial platforms
• Strong customer service skills

Are you a positive, people person who learns quickly and thrives in a fast-paced environment? Can you prioritize tasks and handle cash and confidential information with discretion, honesty, and integrity? Would you like to be part of a team with strong core values centered on compassion and empathy? This may be the job for you!

If you believe you're a great fit, please complete our mobile-friendly application. We look forward to meeting you!

Location:

55720

Northwoods Credit Union is an equal opportunity employer

All job offers contingent upon the successful completion of the pre-employment screening process.