Level 1 Technology Support Specialist
Listed on 2026-06-26
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IT/Tech
Computer Science, Computer Repair / Support, HelpDesk/Support, Desktop Support
6.75 hrs./day Level 1 Technology Support Specialist
- Date Posted: 6/16/2026
- Location:
Cloquet Middle School - Date Available:
10/30/2026 - Closing Date: 07/17/2026
About Cloquet Public Schools
Welcome to Cloquet Public Schools! We are a dynamic community serving over 2,500 students in northern Minnesota. Our vision, "Growing forward for our community, our schools, and our future" guides us as we work to provide a robust educational opportunity for each student we serve.
We offer a small‑town feel combined with the amenities of larger districts, and we are recognized for our commitment to cultural inclusivity, high‑quality education and a strong sense of community. Here you will find a welcoming, forward‑thinking environment where you are empowered to make a meaningful impact in the lives of students and families. If you are passionate about education and community, we invite you to join our team!
6.75 hrs./day Level 1 Technology Support Specialist
Anticipated start date in late October 2026
Position OverviewThe successful candidate will be an individual who firmly believes:
- All students can and will learn, and that their learning can be directly influenced by focusing on factors over which we have control;
- In the need to work interdependently with teachers, school, and district leaders throughout the system, aligning the work of adults around improving student learning by meeting the needs, interests, and aspirations of students;
- In the need to work in partnership with staff to continuously improve practices to enhance student and family engagement, creating the conditions for equity, excellence and student success; and
- In meeting students' academic, social, and emotional needs and aspirations so that each student feels valued and has a sense of belonging, leading to academic success
Under the general supervision of the building principal and level 2 technology staff, to maintain the school district's computer and network equipment in operating condition, meeting the technology needs of the district; troubleshooting and repairing computer hardware and software, and resolving immediate computer operational problems. This position is considered non‑exempt under the Fair Labor Standards Act (FLSA).
Primary ResponsibilitiesDuties of this job include, but are not limited to:
- Install and maintain computer operating systems, application software, and related computer equipment.
- Performcomputer and network hardware and software repair (computers, servers, switches, printers, scanners, and programs).
- Createand maintainE-Mail and Internet accounts on computers; configureE-Mail and security on computers.
- Inspectcomputer and network equipment requiring specialized computer repair and troubleshooting for the purpose of identifying and verifying repair needs.
- Assessmalfunctions of hardware for the purpose of determining appropriate actions to maintain computer and network operations.
- Provide technical support to users of hardware and software.
- Maintain the school based computer labs in good working order.
- Trainselected individuals for the purpose of ensuring their ability to use computer systems and new or existing software.
- Coordinatecomputer and network-related repair requests.
- Assistin record‑keeping regarding the functioning and inventory of the school district's computers and related equipment, repairs, etc.
- Assistin making recommendations regarding the purchase of new computers, software, and related equipment.
- Perform other related tasks as assigned.
The above description is illustrative of tasks and responsibilities and is not meant to be inclusive of every task or responsibility.
PreferencesWe strongly prefer candidates who have exhibited excellence in collaboration with colleagues and an enthusiasm for working with students. Preferred candidates will have demonstrated the following knowledge, skills, and abilities:
- Knowledge of:
- Computer hardware and software installation procedures.
- All school district personal computer and software applications.
- Current operating platforms, computer hardware and associated peripherals, and software applications.
- E-Mail, Internet, WAN, LAN, and other computer network programs and…
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